Project Description

Inspiring and supporting people

People Management


  • Difference between a leader and a boss
  • People management and leadership styles
  • How to understand and evaluate the strengths of each team member
  • Assigning objectives and monitoring progress accordingly
  • Giving and receiving feedback
  • The process of delegation and monitoring
  • How to motivate people to work towards group objectives
  • Personal action plan: stop doing – start doing
  • Sharing best practices


  • Increase management skills and understanding of the role
  • Develop the right set of competencies and define incentives that can be used in management
  • Manage resources and assess their skills
  • Promote the establishment of a group identity and team spirit, whereby integration and trust facilitate the team’s ability to reach the common goal of effecting change


  • Use of video clips to put dialogue and management dynamics under the spotlight
  • Alternating between lectures and active learning: questionnaires, exercises, action plans, self-assessments for an effective learning that guarantees immediate returns
  • Trying out techniques and strategies that can be applied day to day