• Communicating and communicating excellently.
• Peter Meyers’ High Performance Communication: Content, Delivery, State.
• The model’s areas of application: presentations and discussion
• Planning communication.
• The tools for working on content:

– Blueprint.

 – Narrative architecture.

• Using the body as a communication tool.
• Positive and suitable use of the body and non-verbal communication to make your communication outstanding
• Use of videos and the phone as an “extension” of the body
• Positive and “present” management of participants’ psychophysical state: the basic conditions for high-performance communication, even in difficult situations.
• There are no problematic situations or difficult people: really, the enemy is in all our heads
• Managing state – inside-out strategies: thoughts and beliefs that limit.
• Managing state – outside-in strategies

• Ensure understanding that a “high performance” communication requires the ability to manage three key things: content, delivery and state.
• Learn how to use operational tools to prepare an effective communication.
• Train and improve – including according to feedback from colleagues and teachers – non-verbal communication, making it effective and positive in problematic times