The course combines theory (of effective communication techniques) and practical (non-verbal communication, including exercises in People Watching and Body Language).
Step 1 | the basics of communication
- Communication process
- Strategies and techniques for communicating more effectively in a short time frame
- Barriers and obstacles to communication
- Emotional communication
- Verbal, para-verbal and non-verbal communication
- Looking beyond what you think you can see
Step 2 | body language exercises
- Identifying and studying the messages we send through gestures and the way we move our body.